Your guide to returns and refunds
Thank you for shopping with Creators Meet & Greet. We value your business and aim for your complete satisfaction. Please review our detailed return and refund policy below before making a purchase.
Books and literary products
Due to the personalized nature of signed books and the integrity of literary products, all book sales are final. We do not offer returns, exchanges, or refunds on any books purchased through this website. This includes all signed copies and other literary products.
Apparel and merchandise returns
We accept returns on select merchandise items such as apparel within 7 days of delivery. To be eligible for a return, the item must be unused and in original condition, and must be returned in its original packaging. Proof of purchase is required. Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Exchanges, damaged, or incorrect orders
Exchanges may be offered for defective or incorrect items. Please contact us within 3 days of receiving your order to request an exchange. If your order arrives damaged or you receive the wrong item, please contact us within 3 days of delivery with photos and order details so we can resolve the issue promptly.
Refund processing
Approved refunds (if applicable) will be processed back to the original payment method once the returned item is received and inspected.
Contact us for return inquiries
For all return inquiries, please contact us at [[email]]. We appreciate your support and understanding as we continue to provide quality products and experiences.